Terms of Use

Last updated: September 07, 2026

PREMISE.

This website, accessible at the URLs www.ovye.it (hereinafter, "Website"), is the exclusive property of OVYÈ S.R.L., with registered office in Via dei Pellicciai, Blocco 1 Centergross, 40050 Funo di Argelato (BO), VAT number and Tax ID IT03415721202, REA BO no. 517639.

Access, use, and navigation through its pages automatically confer User status and imply full acceptance of these Terms of Use (contractual conditions for using the Website), as well as the General Terms and Conditions of Sale, the Privacy Policy and any other notes, legal notices, information or disclaimers published anywhere on the Website itself, all of which are to be considered legally binding for visitors to the Website under Italian law.

In any case, this Website is not intended for individuals under 18 years of age.

Users who do not intend to accept one or more of the Terms of Use set out below are invited to immediately terminate their visit to the Website.

The User undertakes to use the Website and any data, information, and materials available within it exclusively for lawful purposes, in accordance with these Terms of Use, with all responsibility for any unlawful use of the contents and/or violation of any regulations remaining entirely with the User.

1. MODIFICATION AND DURATION OF THE WEBSITE TERMS OF USE.

1.1. The content of these Terms of Use may be modified, without prior notice, at the discretion of OVYÈ S.R.L.. Users are therefore required to constantly review them to stay informed about the applicable conditions.

1.2. These Terms of Use and any subsequent modifications, which will in any case be published on the Website, will remain fully in force for the entire period of use of the Website, its contents, materials and/or services by the User.

1.3. Even after the termination of use of the Website, the provisions of these Terms regarding:

a) exclusion and limitation of liability of OVYÈ S.R.L.;

b) applicable law to the contract and its execution;

c) jurisdiction and competent court to hear any disputes.

2. PURPOSE OF THE WEBSITE.

2.1. The Website has commercial purposes: through it, OVYÈ S.R.L. intends to produce and sell food and non-food products, as well as to make available the booking of services, exclusively for consumers, understood as natural persons acting for purposes unrelated to their commercial, entrepreneurial or professional activity, if any. OVYÈ S.R.L. therefore has the right not to accept purchase order proposals from Users who are not consumers, as well as any other purchase order proposal not conforming to the General Terms and Conditions of Sale and these Terms of Use.

2.2. What is published on the Website does not, in any case, have a periodic nature and therefore does not constitute an "editorial product" under and for the purposes of Law no. 62/2001.

3. INTERRUPTION AND SUSPENSION OF THE WEBSITE.

3.1. OVYÈ S.R.L. reserves the right, at any time, to interrupt or suspend, temporarily or permanently, access to the website, to individual pages, to content or to services offered by it.

3.2. The User acknowledges that, for such operations, OVYÈ S.R.L. cannot in any way be held responsible towards the User or towards third parties.

4. CONTENT, COPYRIGHT, TRADEMARKS AND DOMAIN NAMES.

4.1. The entire Website, including its constituent pages, ideas, graphic design, content, audio/video materials, and more generally any other creativity related to the Website and services, as well as some food and non-food products created and sold through the Website, are the property of OVYÈ S.R.L..

4.2. Such materials may not be reproduced, used or represented by the User, much less for unlawful purposes and/or expressly prohibited by these Terms of Use, except in cases and within the limits expressly recognized by OVYÈ S.R.L. or in cases and within the limits permitted by law.

4.3. Any use of the aforementioned trademarks not in accordance with the law, or in any case unauthorized, is absolutely prohibited. Furthermore, the use of such trademarks and any other distinctive sign present on the Website is in no way permitted to unduly benefit from their distinctive character or reputation, or in a way that harms them or their owners.

4.4. The User is granted a non-transferable right to use the Website and/or services, limited to private and non-commercial use.

4.5. OVYÈ S.R.L. undertakes to remove, as quickly as possible, content deemed unlawful, declared as such by a provision of the Judicial Authority. Content deemed unlawful at the unquestionable discretion of OVYÈ S.R.L., possibly reported by Users, will also be removed. In such a case, OVYÈ S.R.L. will endeavor to make the appropriate reports to the competent Authority.

4.6. Should OVYÈ S.R.L. ascertain, directly or following a report, a violation of national and/or international regulations on the matter, it reserves the right to interrupt access to the Website or to specific content or materials.

5. USER OBLIGATIONS.

5.1. The User undertakes to make diligent use of the Website and the services accessible through it, in full compliance with Italian law, good morals and these Terms of Use, as well as the General Terms and Conditions of Sale, the Privacy Policy and any other notes, legal notices, information or disclaimers published anywhere on the Website itself.

5.2. All information provided by the User through any means aimed at obtaining the provision of services offered by OVYÈ S.R.L. must be truthful and complete. In any case, the User will be solely responsible for any false and/or incomplete declarations, false and/or incomplete information provided, as well as for any damages possibly arising to OVYÈ S.R.L. or third parties.

5.3. The User cannot, by way of example and not exhaustive: use tools, software or scripts harmful to the Website and to the tools used by OVYÈ S.R.L. (and its technicians) during the provision of its services; violate and attempt to alter any aspect of the Website's services; block, overwrite, modify or copy, where this is not necessary for the correct use of the Website's services; reproduce by "robot/crawler" search technology; disclose and publicly reproduce Website content without prior authorization; alter data and content of the Website; any action capable of impairing the functionality of OVYÈ S.R.L.'s infrastructure and the Website; commit or abet a crime; cause disturbance to other Users; send unsolicited material, commonly called "spam"; transmit and/or disseminate viruses, Trojans, worms, malware, logic bombs, or any other material that is technologically harmful, that violates confidentiality and privacy or is in any way offensive or obscene; violate property rights, including industrial and intellectual property, of any subject.

6. ACCOUNT CREATION

6.1. To order and purchase products on the Website, the User can create a personal account, by registering according to the following procedure:

a) click on the stylized user icon, on the menu bar positioned at the top of any page of the Website;

b) then click on the "shop" button, if you intend to access with the account already registered on the Shopify "Shop" platform;

c) alternatively, you can register your account on the Website, by entering your e-mail address and clicking on "Continue";

d) by clicking on "Continue", the User accepts these Terms of Use and the Privacy Policy;

e) the system will automatically send the User an e-mail containing a temporary code, to be entered on the next page; by entering the code in the appropriate space and finally clicking on "Send", the User will have registered the account connected to the e-mail address.

6.2. For each subsequent access to the account, it will be sufficient to repeat the procedure, which also serves as login.

6.3. Once the account creation procedure is successful, the registered User will also have access to their reserved area, where informational services are offered, such as:

a) tracking their orders;

b) viewing order and purchase history;

c) viewing and changing their contact and shipping information;

d) modifying their access data;

e) requesting returns of purchased products.

6.4. It should be noted, in any case, that, as indicated in the General Terms and Conditions of Sale, it is possible to order and purchase products on the Website even without registration or use of an account.

6.5. The User is informed that when entering any area of the Website via a public computer (e.g., Internet point, public library, university classrooms, etc.), they must carefully log out once the session is over; otherwise, other users of the same device will be able to access the previously used account.

6.6. Furthermore, if access occurs from a mobile device (e.g., smartphone or tablet), through a web browser or an application, it is possible that, depending on the settings, the account remains connected; it is therefore suggested to protect mobile devices with a password, and if it is lost or stolen, to use the remote data deletion options (if available) to delete all personal information on the device, and finally change the password of the account registered on the Website.

6.7. The registered User may, at any time and for any reason, request the cancellation of their account by sending an e-mail to support@ovye.it or through the other contact channels indicated on the Website; the User will receive confirmation of the successful cancellation.

6.8. The account must be used exclusively by the User and cannot be transferred to third parties; the User undertakes to ensure that no one can access it and to immediately inform OVYÈ S.R.L. if they suspect or become aware of improper access or use thereof.

6.9. Each User may register only one personal account on the Website: therefore, multiple registrations are expressly prohibited.

6.1. OVYÈ S.R.L. reserves the right to delete a User's account in case of violation of these Terms of Use, or if incomplete, untruthful, or incorrect personal data has been provided, without prejudice to the right to compensation for damages suffered.

6.2. As already specified in point 3.1 of these Terms of Use, OVYÈ S.R.L. reserves the right, at any time, to interrupt or suspend, temporarily or permanently, access to the website, to individual pages, to content or to services offered by it, especially where security reasons should arise.

7. LIMITATION OF LIABILITY.

7.1. The Website and its services are offered "as is" and without any guarantee of operation.

7.2. The User acknowledges that the use of the Website, and the enjoyment of the related services, is at their sole risk. In particular, OVYÈ S.R.L. provides no specific guarantee on any expected, desired or obtained results with the use of the Website, and the enjoyment of the related services, and declines all responsibility for any claims by the User connected to the use or malfunction of the Website or the services themselves.

7.3. Also through its appointed external managers, OVYÈ S.R.L. has adopted adequate technical and organizational measures to protect the security and integrity of data related to services, traffic and electronic communications, in order to avoid risks of dispersion, destruction and loss of data and information, as well as unauthorized or unlawful access to the same data and information.

7.4. The User agrees and acknowledges that OVYÈ S.R.L. cannot be considered in default of its obligations, nor held responsible for delays, malfunctions in the provision of the Website and related services, and for direct or indirect damages incurred by the User or third parties, deriving from events beyond its reasonable and material control, such as, by way of example and not exhaustive:

a) failed and/or defective operation of services provided by telecommunications operators and/or electrical equipment and lines, as well as telephone, telematic and/or cyber connections, not managed directly by OVYÈ S.R.L. or by persons for whom it must be responsible;

b) malfunction of terminals or other communication systems used by the User;

c) actions of other users or other subjects accessing the Network;

d) other events arising from unforeseeable circumstances and/or force majeure.

7.5. In the event of an interruption of the Website's functionality, OVYÈ S.R.L. undertakes to restore it as soon as possible.

7.5. OVYÈ S.R.L. takes every precaution to prevent the publication on the Website of content, images, videos, sounds and graphic representations that describe or represent scenes or situations of physical or psychological violence or that may in any way be considered offensive to the dignity of people, freedom of expression, sexual and religious freedom, civil conditions and human rights.

7.6. OVYÈ S.R.L. also does not guarantee that such content is appropriate or lawful in other countries outside of Italy. If the User identifies such cases, they are asked not to access the Website. Nevertheless, if the User decides to access the Website and use the services offered, it will be exclusively at their own risk and free choice.

8. THIRD-PARTY WEBSITES AND CONTENT.

8.1. The Website may contain links to websites, content, and materials stored on third-party servers, which are not monitored or controlled in any way by OVYÈ S.R.L., and therefore, OVYÈ S.R.L. disclaims all responsibility for their content, accuracy, operation, lawfulness, reliability, personal data processing policies, or other policies or information.

8.2. The mere possibility of directly accessing such websites, content, and materials from the Website does not, in itself, imply approval or sponsorship of the latter, and for these reasons, OVYÈ S.R.L. shall not be liable for any loss, damage, or cost suffered by the User or third parties. Furthermore, there is no guarantee that such websites, content, and materials are constantly updated.

8.3. By deciding to access third-party websites, content, and materials, the User acknowledges and accepts that these Terms of Use, as well as the General Terms and Conditions of Sale, the Privacy Policy, and any other notice, legal warning, information, or disclaimer published anywhere on the Website, are no longer valid on such third-party websites, content, and materials.

8.4. OVYÈ S.R.L. strictly prohibits the use of meta-tags and framing of its pages, meaning the embedding of a web page within another site, thereby preventing the recognition of content ownership. The publication of links to the Website is, however, permitted only with written authorization from OVYÈ S.R.L.

8.5. OVYÈ S.R.L. reserves the right to take any action to protect its rights and legitimate interests if it suffers any financial or non-financial damage, including, but not limited to, damage to honor, reputation, or image, due to the conduct of the User or third parties.

9. PERSONAL DATA PROTECTION ON THE WEBSITE.

9.1. Users can access and browse the Website without revealing their identity or providing any personal data, except for ordering and purchasing products or booking services on the Website.

9.2. If the User wishes to receive information or contact OVYÈ S.R.L. through the specific contact form, they must provide some personal data by filling it out. Before providing their personal data, the User is invited to read the Privacy Policy.

9.3. The User is requested to refrain from communicating, through the contact form or by e-mail, their data belonging to the special categories referred to in Article 9 of EU Regulation 2016/679 on the protection of personal data (“General Data Protection Regulation” – GDPR).

9.4. OVYÈ S.R.L. declares that the processing of the User's personal data, acquired during browsing and use of the services and functionalities of the Website, will be carried out in full compliance with the obligations provided by EU Regulation 2016/679 and Legislative Decree 196/2003 ("Code regarding the protection of personal data"), according to the methods and purposes specifically specified in the Privacy Policy, which the User acknowledges and declares to have specifically viewed.

10. APPLICABLE LAW AND DISPUTE RESOLUTION.

10.1. These Terms of Use, as well as the General Terms and Conditions of Sale, the Privacy Policy, and any other notice, legal warning, information, or disclaimer published anywhere on the Website itself, as well as the relationships between OVYÈ S.R.L., the owner of the Website, and the Users, are subject to the application of Italian laws.

10.2. All disputes that may arise between OVYÈ S.R.L. and the Users, connected or otherwise related to the use of this Website (and its contents, materials, and services), as well as to these Terms of Use, are reserved to Italian jurisdiction and the exclusive territorial competence of the Court of Bologna.

Last updated: September 7, 2026

OVYÈ S.R.L., with registered office in Via dei Pellicciai, Blocco 1 Centergross, 40050 Funo di Argelato (BO), VAT and Tax Code IT03415721202, REA BO n. 517639, owner of the website accessible at the URL www.ovye.it, as well as any other domains, subdomains or addresses attributable to the same online store (hereinafter, the “Website”), informs users and customers (hereinafter, “Users” or “Data Subjects”) that personal data relating to browsing the Website, account creation and management, purchases, payments, returns and refunds, assistance requests and the use of other services will be processed in compliance with Regulation (EU) 2016/679 (“GDPR”), Legislative Decree 196/2003, as amended, and applicable legislation on personal data protection. This privacy policy is provided pursuant to Articles 13 and 14 of the GDPR and does not apply to third-party websites or services that may be reached via links, integrations or connections on the Website, for which their respective privacy policies apply.

1. DATA CONTROLLER

The data controller is OVYÈ S.R.L., with registered office in Via dei Pellicciai, Blocco 1 Centergross, 40050 Funo di Argelato (BO), VAT and Tax Code IT03415721202, REA BO n. 517639, (hereinafter, the “Controller”). For matters relating to personal data protection and for exercising the rights provided by the GDPR, the Controller can be contacted at the e-mail address support@ovye.it.

2. PURPOSES AND LEGAL BASES FOR DATA PROCESSING

a) To enable proper browsing and functioning of the Website. Technical and browsing data necessary for the functioning of the Website, session management, shopping cart, checkout, security, and strictly necessary preferences are processed for the execution of the services requested by the User pursuant to Article 6, para. 1, letter b), GDPR and, where applicable, based on the legitimate interest of the Controller to ensure the security, integrity, and correct functioning of the Website pursuant to Article 6, para. 1, letter f), GDPR.

b) To enable the use of customer account functionalities. The Website may provide Users with customer account functionalities supplied and technically managed through the Shopify platform, which allow, among other things, authentication, viewing order history, managing profile information and addresses, checking order status, and accessing any return functionalities or other reserved services. OVYÈ S.R.L. processes personal data related to the use of the customer account to make these functionalities available and manage the relationship with the User, pursuant to Article 6, para. 1, letter b), GDPR. The technical management of the account and related authentication systems is carried out through Shopify, as specified in the section dedicated to recipients and platform providers. The provision of necessary data is a requirement for using the related functionalities.

c) To manage the purchase procedure and execute sales contracts. Identification data, contact data, billing and shipping data, data relating to orders, products, returns, right of withdrawal, refunds, legal warranty, and related communications are processed to take pre-contractual measures at the request of the Data Subject and to conclude and execute the contract pursuant to Article 6, para. 1, letter b), GDPR, as well as to comply with legal obligations related to sales pursuant to Article 6, para. 1, letter c), GDPR.

d) To manage payments, collections, refunds, and related verifications. Transaction data is processed to receive and reconcile payments, arrange refunds, manage disputes, chargebacks, anti-fraud checks, and any other activity necessary for the execution of the purchase or return. The legal basis is Article 6, para. 1, letter b), GDPR and, for regulatory and accounting compliance, Article 6, para. 1, letter c), GDPR; fraud prevention and management activities may also be based on the legitimate interest of the Controller in transaction security pursuant to Article 6, para. 1, letter f), GDPR. Full payment instrument data, such as the full card number and related security codes, are acquired and processed by payment service providers according to their respective systems and are not directly stored by the Controller.

e) To manage requests, assistance, and customer service. Data communicated via e-mail, telephone, contact forms, messaging, or other assistance channels are processed to respond to User requests and manage pre-contractual, contractual, and post-sales activities. The legal basis is Article 6, para. 1, letter b), GDPR when the request concerns a contractual or pre-contractual relationship and, in other cases, the legitimate interest of the Controller in responding to received requests pursuant to Article 6, para. 1, letter f), GDPR.

f) To prevent abuse, fraud, and illicit use of the Website and transactions. The Controller may process data related to browsing, accounts, orders, and transactions to detect anomalies, attempted fraud, unauthorized use of payment instruments, abusive access, or violations of applicable conditions. Processing is based on the legitimate interest of the Controller in the security of the Website, transactions, and its assets pursuant to Article 6, para. 1, letter f), GDPR, and, where applicable, on compliance with legal obligations pursuant to Article 6, para. 1, letter c), GDPR.

g) To send newsletters and commercial communications. The e-mail address and any other data used for sending newsletters, promotional communications, and commercial initiatives are processed based on the consent of the Data Subject pursuant to Article 6, para. 1, letter a), GDPR, except in cases where the law allows communications relating to similar products or services without new consent. Consent is optional and can be revoked at any time via the link in the communications or by contacting the Controller.

h) To perform statistical analyses, measurement, and marketing activities using cookies or similar technologies. Processing carried out using cookies and other non-strictly necessary technologies, including non-anonymized analytics tools, campaign measurement, personalization, and advertising, are carried out with the User's prior consent pursuant to Article 6, para. 1, letter a), GDPR, where such consent is required. Detailed information, durations, and methods for managing preferences are described in the Website's Cookie Policy.

i) To comply with legal, tax, accounting, and administrative obligations. Data is processed to comply with obligations set forth by applicable law, including provisions on tax, accounting, consumer protection, product safety, and cooperation with authorities. The legal basis is Article 6, para. 1, letter c), GDPR.

j) To ascertain, exercise, or defend rights. Data may be processed to manage complaints, disputes, and litigation, recover debts, protect the Controller's rights, or defend against third-party claims, based on the legitimate interest of the Controller pursuant to Article 6, para. 1, letter f), GDPR.

3. TYPES AND SOURCES OF DATA PROCESSED

The Website is not intended for purchases by individuals under 18 years of age. The Controller does not intend to knowingly collect personal data of minors to allow them to make purchases on the Website.

3.1. Browsing and technical data

During normal browsing, IP addresses, device and session identifiers, browser and operating system data, connection information, URLs and visited pages, date and time of requests, technical events, security logs, and other data generated by interaction with the Website may be processed. Such data may be processed by the Controller, Shopify, and other technical providers involved to provide the service, ensure security and functionality, prevent abuse, and produce, where permitted, usage statistics.

3.2. Cookies and similar technologies

The Website uses cookies, pixels, tags, local storage, and similar technologies. Strictly necessary cookies are used for the functioning of the Website and its related functionalities; preference, statistical, and marketing technologies are used within the limits and according to the choices expressed by the User through the consent management system. For detailed information on individual tools, providers, purposes, durations, and methods of revoking or changing consent, please refer to the Cookie Policy available on the Website.

3.3. Account, order, and contractual relationship data

First name and surname, e-mail address, telephone number, credentials and information necessary for account management, shipping and billing addresses, any tax code or other tax data, purchased or returned products, amounts, discounts, shipping and delivery methods, order status, information relating to withdrawal, returns, exchanges, refunds, warranty, and after-sales assistance may be processed.

3.4. Payment and refund data

The Controller may receive transaction-related information, such as payment method used, amount, currency, authorization or payment status, transaction identifiers, partially masked payment instrument data, information necessary for refunds, disputes, or reconciliations. Full card data and confidential payment credentials are processed by payment service providers according to their respective policies and terms.

3.5. Third-party data

The User may provide third-party data, for example, when indicating a different recipient for delivery or purchasing a gift. Such data is processed solely to the extent necessary to fulfill the order and related activities. The User is invited to communicate third-party data only when authorized to do so. The Controller will provide the third party with the information required by Article 14 of the GDPR in the cases and times provided by applicable law.

3.6. Data from sources other than the Data Subject

Some data may be received from Shopify, Sugo S.n.c., payment service providers, banks, wallets, payment circuits, couriers, carriers, anti-fraud services, applications integrated into the Website or other providers involved in the execution of the order and requested services, limited to the information necessary for the purposes described in this privacy policy.

4. DATA PROCESSING METHODS

Processing is carried out using electronic, telematic and, where necessary, paper-based tools, through operations of collection, recording, organization, structuring, storage, consultation, processing, use, communication, comparison, limitation, erasure and destruction, in accordance with principles of lawfulness, fairness, transparency, data minimization and security, and with the adoption of appropriate technical and organizational measures pursuant to Article 32 GDPR.

The Controller may use automated security and anti-fraud systems to identify anomalous transactions or behaviors and to subject certain operations to further checks. As a rule, the Controller does not make decisions based solely on automated processing that produce legal effects or similarly significantly affect the Data Subject. However, payment providers and other third parties may independently carry out automated checks according to their own policies and conditions, for example, to authorize or reject a transaction.

5. DATA RETENTION

Personal data is retained for the time necessary to achieve the purposes for which it is processed and, subsequently, for the periods required by applicable law or necessary for the protection of the Controller's rights. In particular:

– data relating to orders, contracts, payments, refunds and related administrative-accounting formalities are retained for the period necessary for the execution of the relationship and, where required by civil, tax or accounting law, up to ten years, without prejudice to further terms necessary in case of disputes or litigation;

– account-related data is retained until the account is deleted, subject to separate retention of data that must be kept for legal obligations, order fulfillment, abuse prevention or rights protection;

– data relating to assistance requests are retained for the time necessary to manage the request and, if connected to an order or a dispute, for the period applicable to the related relationship;

– data processed for newsletter and marketing purposes are retained until the Data Subject's consent is revoked or objection is raised, except for the minimum retention necessary to document the expressed choices;

– data collected through cookies and similar technologies are retained according to the times indicated in the Cookie Policy and consent settings;

– data processed to comply with legal obligations are retained for the period provided by the relevant legislation;

– data processed to ascertain, exercise or defend a right are retained for the time necessary to manage the related claim and, in any case, until the expiry of the applicable statute of limitations or the definition of any initiated proceedings.

6. DATA DISCLOSURE AND PARTIES INVOLVED IN PROCESSING

Personal data may be disclosed or made accessible, to the extent necessary for the purposes indicated above, to the parties described below.

6.1. Sugo S.n.c. di Federico Sacchi e Cristian Antolini

The Controller uses Sugo S.n.c. di Federico Sacchi e Cristian Antolini, with registered office in Crevalcore (BO), via Giacomo Matteotti 154, Tax Code and VAT number 03269341206, (hereinafter, also “Sugo”), for activities related to the operational management of the Website and e-commerce services, including, depending on the assigned task, order management, customer assistance, returns, refunds, technical and administrative support, and payment flow management. When operating on behalf of OVYÈ S.R.L., according to the latter's instructions and for purposes determined by the Controller, Sugo acts as a data processor pursuant to Article 28 GDPR. Sugo is also responsible for receiving and collecting, in the name and on behalf of the Controller, the amounts related to purchases made on the Website and, where applicable, for managing the related refund flows. Only if and to the extent that, in relation to specific further processing connected to bank relationships or payment accounts held by Sugo, the latter is required to process personal data to comply with legal obligations directly incumbent on it, manage its own relationships with banks or payment service providers, or protect its own rights, independently determining the purposes and essential means of processing, Sugo operates as an independent controller limited to these activities. This potential qualification does not extend to activities carried out exclusively on behalf of the Controller.

6.2. Shopify

The Website is built and hosted using the Shopify platform. Within the scope of the services provided to the Controller, Shopify generally processes customers' personal data as a data processor according to the applicable Data Processing Addendum. In relation to certain proprietary services aimed at consumers or advanced functionalities, including services that may require the activation of Shopify Network Intelligence, Shopify may also process certain data as an independent controller, according to its own terms and policies. More information on Shopify's data processing and related privacy options is available at https://www.shopify.com/it/legal/privacy and, where applicable, at https://privacy.shopify.com.

6.3. Payment providers, banks, and other recipients

Data may also be disclosed or made accessible to:

– payment service providers, digital wallets, card schemes, issuers, banks, and payment institutions, including PayPal, Shopify Payments, Klarna, or other entities available from time to time at checkout, who may process data as independent controllers for the purposes determined in their respective policies;

– couriers, carriers, freight forwarders, logistics operators, and pick-up points, to the extent necessary for delivery, collection, and management of any returns;

– IT, hosting, security, technical assistance, customer care, communications, email, analytics, marketing, returns management, and other application providers integrated into the Website, who act as data processors or, when the conditions are met, as independent controllers;

– accountants, consultants, lawyers, auditors, and other professionals, to the extent necessary for the performance of their respective duties;

– judicial, administrative, tax, public security authorities, or other public entities, when disclosure is required or mandated by law;

– personnel, collaborators and subjects authorised by the Controller, within the limits of their respective duties and instructions.

The updated list of data processors can be requested from the Controller at the addresses indicated in this policy.

7. TRANSFER OF DATA TO THIRD COUNTRIES

The use of Shopify and other technological, payment, analytics, marketing, or support providers may involve the processing or transfer of personal data outside the European Economic Area. Shopify International Limited, as the contractual entity of reference for merchants in the EMEA area, may use group companies and sub-processors established in different countries; Shopify also declares that it currently stores some data of European merchants and customers "at rest" in Europe, while continuing to carry out international transfers necessary for the provision of its services.

When data is transferred to countries that do not benefit from an adequacy decision by the European Commission, the transfer is carried out using appropriate safeguards in accordance with Articles 44 et seq. of the GDPR, such as, depending on the case, binding corporate rules (Binding Corporate Rules), standard contractual clauses approved by the European Commission and additional measures required by applicable law. For transfers carried out by Shopify, reference is also made to the relevant Data Processing Addendum and the information on international transfers published by Shopify. The other providers potentially involved apply the transfer mechanisms indicated in their respective policies and conditions.

8. DATA SUBJECT RIGHTS

In the cases and within the limits provided for by the GDPR, the Data Subject may exercise the following rights towards the Controller:

– obtain confirmation of the existence of processing and access to their personal data and the information provided for by Art. 15 GDPR;

– obtain the rectification of inaccurate data and the integration of incomplete data pursuant to Art. 16 GDPR;

– obtain the erasure of personal data in the cases provided for by Art. 17 GDPR;

– obtain the restriction of processing in the cases provided for by Art. 18 GDPR;

– receive, in the cases provided for by Art. 20 GDPR, the data provided to the Controller in a structured, commonly used and machine-readable format and transmit them to another controller;

– object, for reasons related to their particular situation, to processing based on legitimate interest pursuant to Art. 21 GDPR and object at any time to processing for direct marketing purposes;

– withdraw consent given at any time, without prejudice to the lawfulness of the processing carried out before the withdrawal;

– not be subject, in the cases provided for by Art. 22 GDPR, to decisions based solely on automated processing that produce legal effects or similarly significantly affect the person;

– lodge a complaint with the competent supervisory authority. In Italy, the Garante per la protezione dei dati personali can be reached via the website www.garanteprivacy.it.

Requests relating to processing carried out by OVYÈ S.R.L. can be sent to the Controller at support@ovye.it. For processing carried out by third parties as independent controllers, including Shopify in cases where it acts in such capacity, payment service providers and, limited to any specific activities indicated in point 6.1, Sugo, the Data Subject may exercise their rights directly towards the respective controller according to their respective policies.

9. CHANGES TO THE PRIVACY POLICY

The Controller reserves the right to modify or update this Privacy Policy to adapt it to regulatory, organizational, technical or service changes. The updated version will be published on the Website with an indication of the date of the last update. In the event of substantial changes requiring specific communication to Data Subjects, the Controller will adopt the information measures provided for by applicable law.

Terms of Use

PREMISE.

1. MODIFICATION AND DURATION OF THE WEBSITE TERMS OF USE.

2. PURPOSE OF THE WEBSITE.

3. INTERRUPTION AND SUSPENSION OF THE WEBSITE.

4. CONTENT, COPYRIGHT, TRADEMARKS AND DOMAIN NAMES.

5. USER OBLIGATIONS.

6. ACCOUNT CREATION

7. LIMITATION OF LIABILITY.

8. THIRD-PARTY WEBSITES AND CONTENT.

9. PERSONAL DATA PROTECTION ON THE WEBSITE.

10. APPLICABLE LAW AND DISPUTE RESOLUTION.

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Country/Region

Language

Country/Region

Language

PREMISE.

1. MODIFICATION AND DURATION OF THE WEBSITE TERMS OF USE.

2. PURPOSE OF THE WEBSITE.

3. INTERRUPTION AND SUSPENSION OF THE WEBSITE.

4. CONTENT, COPYRIGHT, TRADEMARKS AND DOMAIN NAMES.

5. USER OBLIGATIONS.

6. ACCOUNT CREATION

7. LIMITATION OF LIABILITY.

8. THIRD-PARTY WEBSITES AND CONTENT.

9. PERSONAL DATA PROTECTION ON THE WEBSITE.

10. APPLICABLE LAW AND DISPUTE RESOLUTION.